Finally, click Run Diagnosis button to begin downloading a small file and begin the test. Dell even says it has remediated this for all new PCs shipping from the factory, except for systems shipping with Dell Command Update, Dell Update, or Alienware Update which might be automatically updated at first run. Download and run DELL diagnostic tools Visit this official page, select your DELL PC model and number, click on the Diagnosis option on the left side of the page, switch to the Advanced tab, and then select what kind tools you would like to download and run. The driver also only gets installed with firmware updates and is not pre-installed. It’s important to note that someone would have needed physical or remote access to your laptop first to take advantage of this vulnerability. Dell says Windows Update does not install the affected dbutil_2_3.sys driver. If you never updated your Dell laptop through Dell Command Update, Dell Update, Alienware Update, Dell System Inventory Agent, or Dell Platform Tags, then you’re likely not impacted by this issue. Updating the firmware will prevent the driver from becoming reintroduced into the system, according to Dell. After that, you can update your laptop’s firmware, update Dell Command Update, Dell Update, or Alienware Update, or install the latest version of Dell System Inventory Agent or Dell Platform Tags. First, you must manually remove the driver using this Dell tool. If your laptop is impacted, there are two steps for you to fix it. Dell and security researchers also believe that the vulnerability was not exploited. You can search through the list of models to see if your laptop is impacted, but keep in mind, the majority of the laptops impacted are ones that are considered out of service by Dell. The support page lists all impacted laptop models, including the XPS 13, XPS 15, and other Alienware laptops.
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